A customer experience leader is a critical element to program success and a new executive hire takes time and budget. We can provide your leadership needs from C-Suite CXO who will organise the business around a CX framework and execute, to a VP of customer experience who will be reporting into a CX leader and own the number for that unit success. The appointment may be to cover a temporary need or a more permanent requirement that has yet to be assigned a budget.Contract leadership works on a 30, 60 and 90 day contract dependant on the level of the role and the scale of the task needed. The critical success criteria will be agreed in advance and the leader will execute on that.

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